Resources

Are you looking to find out more about our document management solutions? We offer a variety of online resources to guides your through our products, solutions and services. Refine your search below to browse through our entire library of case studies, training tools, whitepapers and more.

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Case Study: St. John Paul the Great Catholic High School

Automating workflows and eliminating paper files has saved this high school hundreds of administrative hours.
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Video: Corporate Culture

Our core values define every interaction we have with each other and our clients. Find out more about The Centric Way in our culture video.
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Whitepaper: Securing Your Print System

An in-depth look at developing security policies to support print infrastructure, workflow and output.
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Brochure: Scan to Cloud Storage

Integrate Scan to Cloud Storage with existing services like Google Drive, Dropbox, OneDrive and Box via your multi-functional device.
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Brochure: Professional Client Billing

Implement cost centers to allocate printing expenses by department, client, or project.
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Brochure: Papercut Features

Learn how to manage print usage through tracking and controlling behavior. Increase document security, integrate with campus and proximity cards and allocate printing expenses
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Infographic: Document Repositories

Most people manage and store documents via email and shared network drives, creating a loss in productivity when trying to access, edit, share and collaborate. Check out some interesting stats here.
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Whitepaper: Streamline Business Processes Using Document Management

Utilize an information management system to store, index, search, archive and retrieve documents that are key to your daily operations. Eliminate paper files and increase collaboration with and enterprise content management system.
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Infographic: Top Document Management Challenges

Understanding the challenges associated with searching, finding and managing documents may shed some light on the in-efficiencies within your organization.
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Brochure: Business Process Automation – MFiles

An in-depth look at developing security policies to support print infrastructure, workflow and output.
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Brochure: Content Management Guide

Capture, share, and manage business information securely with cloud-based content management platform. Simple to set up and searchable, providing tools for improved access, collaboration and security.
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Brochure: Business Process Automation – GlobalSearch

Streamline your daily business routines such as HR onboarding, account payable, accounts receivable and more with a process automation solution that fits your unique needs.
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Brochure: GlobalSearch C2 Security Overview

Review infrastructure and application security for GlobalSearch C2, a cloud hosted Enterprise Content Management system.
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Whitepaper: Print Security Checklist

Use this checklist to assess the security heath of your print system.
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Managed Print Services: Program Guide

Download a comprehensive outline of our Managed Print Services program, a combination of tools and technology that is custom-designed to create an optimum print output environment.
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Brochure: Cloud-Based Information Management Software

Leverage the scanning capabilities of your multifunctional printer (MFP) to digitally transform and manage documents in a secure and highly accessible cloud platform.
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Brochure: Print Management Reporting

Gains insights to optimize your print environment with more than eighty reports that show who, what, when, where and how printing occurs in your organization.
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Video: About Us

Who we are and what we do…in a nutshell. Find out what makes Centric an industry-leading organization.
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HP Quick Guide: Auto Print a Fax Confirmation

Set your HP device to print a fax confirmation page automatically, for every fax you send.
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HP Quick Guide: Enable Quotas

Enabling quotes allows you to set limits on a user’s print and copy activity. Issue credits to limit activity and reduce costs.
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HP Quick Guide: Enable User Codes

User codes allow administrators in implement access control for various device functions such as printing, scanning and faxing.
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HP Quick Guide: Enterprise User Guide

Manage your copy and scan settings for your HP device. Add watermarks, stamps and reduce or enlarge your image. Save quick sets for easy access to commonly used functions.
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Ricoh Quick Guide: How to Use Hold & Confidential Print

The hold print function enables users to protect important documents from sitting on the copier. Use this guide to enable your Ricoh device to hold a print job until the user is at the machine.
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Ricoh Quick Guide: ID Card Copy

Copy the front and back sides of a two-sided ID card or other small original onto one side of a single page.
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Ricoh Quick Guide: Managing the Address Book

Register, edit and delete users from the address book of your Ricoh device.
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Sharp Quick Guide: Secure Print

The hold print function enables users to protect important documents from sitting on the copier. Use this guide to enable your Sharp device to hold a print job until the user is at the machine.
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Sharp Quick Guide: Obtain a Meter Read

Here are three ways to obtain a meter reading from your Sharp device.
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Sharp Quick Guide: Managing the Address Book from the Web

Register, edit and delete users from the address book of your Sharp device via the web based portal.
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Sharp Quick Guide: Managing the Address Book from the MFP

Register, edit and delete users from the address book of your Sharp device via the control panel on the MFP.
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Sharp Quick Guide: How to Scan, Print & Copy

Manage your copy, print and scan settings for your Sharp device.
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Sharp Quick Guide: Fax Confirmation Page

Set your Sharp device to print a fax confirmation page automatically, for every fax you send.
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Sharp Quick Guide: Defaulting Print Driver to B/W

Set your Sharp print driver to default to black and white printing for reduced color print costs.
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Sharp Quick Guide: Defaulting Copier to B/W

Set your Sharp device to default to black and white printing for reduced color print costs.
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Sharp Quick Guide: Card Shot

Copy the front and back sides of a two-sided ID card or other small original onto one side of a single page.
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Case Study: CalvertHealth

Variable data printing programs and folder/inserter technology optimize workflow for major medical system's daily tasks. 
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Case Study: Luminis – Doctors Community Medical Center

A prescription printing solution eliminates the risk for fraud and theft, provides tracking and auditing tools and reduces expenses.
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6 Steps to Improved Document Management

If you’re like 77% of organizations that say printing is still critical or very important to your business, here are six steps that can lead you to improved, more productive document management.
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Choosing the Right Document Management System

Please download our whitepaper to lean four tips to help you identify and choose which system is best for you.
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Checklist to Secure Office Technology

Data breaches and cyber-attacks can be costly. Please download our 10 step checklist for securing office technology in 2021.
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Ricoh Quick Guide: Saving Defaults on the MFP

Set your Ricoh device to have default settings for commonly used functions such as double-sided copy or black and white scanning.
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Ricoh Quick Guide: Auto Print a Fax Confirmation

Set your Ricoh device to print a fax confirmation page automatically, for every fax you send.
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Ricoh Quick Guide: Using the Document Server

The Ricoh Document Server allows users to store files to the MFP’s hard-drive and retrieve for printing at a later time.
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Ricoh Quick Guide: Default Printing to Black and White

This step by step Ricoh guide will help you set your default printing to black and white from the print driver.
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Ricoh Quick Guide: User Guide Classic Screen

This Ricoh User guide includes instructions on how to copy, print, scan and fax. Along with managing the address book and document server features of your device.
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Ricoh Quick Guide: Basic User Guide

This Ricoh Basic User Guide includes instructions on how to copy, print, scan and fax. Along with managing the address book and document server features of your device.
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HP Quick Guide: Customize the Home Screen

Customize the home screen on your HP device to quickly access commonly used functions.
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Sharp Quick Guide: Global Address Book

Use the global search feature to find and manage contacts in address book of your Sharp device via the control panel on the MFP.
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Brochure: Gmail Scan to Email Alert

On May 31st 2022, Google will make a significant change to its email security requirements which will cause scan to email on all MFP/Copiers to Fail that do not already utilize their new App Password requirement. App Password is a secure one-time generated password that can be utilized for services like scan to email. If you do not make this change by May 31st, 2022, your scan to email will fail.
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Ricoh Quick Guide: Designating A Cover Sheet

Set your Ricoh device to print a cover sheet.
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Ricoh Quick Guide: Obtain a Meter Reading

Follow these instructions to obtain a meter reading from your Ricoh device.
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Brochure: Infinity Cloud Printing

Infinity Cloud Print is a cloud printing service that offers a secure printer management platform, print statistics tracking, remote print management, and simplified end-user printing.
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Brochure: Print Server – Pros & Cons

This brochure highlights the pros and cons of a virtual print server versus an on-premise server.
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HP Quick Guide: How to Default your Copier

Set your HP device default settings.
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HP Quick Guide: Managing the Address Book from the MFP

How to add, edit and delete contacts from the HP device's address book.
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HP Quick Guide: ID Card Scan or Copy

How to scan or copy and ID card on your HP device.
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Sharp Quick Guide: User Code Administrative Report

The guide demonstrates how to manage user codes and run an administrative usage report on your Sharp device.
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HP Quick Guide: Changing Tray Priority

This step-by-step guide explains how to change the default paper tray on your HP device.
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HP Quick Guide: Setting Up Device Alerts

This step-by-step guide explains how to set alerts to notify you from your HP device.
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Sharp Quick Guide: Envelope Printing

This guide shares how to print envelopes on your Sharp multifunction device.
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Sharp Quick Guide: Booklet Printing

This guide shares how to print booklets on your Sharp multifunction device.
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Sharp Quick Guide: How to Enable OCR Scanning

This guide shares how to enable OCR scanning on your Sharp multifunction device.
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Sharp Quick Guide: Sharepoint Integration

This guide shares how to integrate Sharepoint on your Sharp multifunction device.
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Ricoh Quick Guide: Register the Bypass Tray

This step by step user guide will help you set your bypass tray settings on your Ricoh IM series device.
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Sharp Quick Guide: Register Paper Type to Designated Tray

This guide shares how to register your paper type to a designated tray on your Sharp device.
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Sharp Quick Guide: Label Printing

This guide shares how to print labels on your Sharp multifunction device.
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Sharp Quick Guide: Email Status & Alerts

This guide shares how to manage email status and alerts on your Sharp multifunction device.
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Sharp Quick Guide: Print to the Bypass Tray

This guide shares how to print to the bypass tray on your Sharp multifunction device.
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Sharp Quick Guide: Printing Booklets with a Cover Sheet

This guide shares how to print booklets with a cover sheet on your Sharp multifunction device.
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Sharp Quick Guide: Creating a Booklet at the MFP

This guide shares how to create a booklet on your Sharp multifunction device.
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Sharp Quick Guide: Scan to Email & Folder

This guide shares how to scan to email or to folders from your Sharp multifunction device.
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HP Quick Guide: Print from a USB

This step-by-step guide explains how to print from a USB on your HP device.
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Ricoh Quick Guide: Manage the User Code Report

This step by step user guide will help print and clear the user code report on your Ricoh IM series device.
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Ricoh Quick Guide: Creating a Booklet at the MFP

This step by step guide shares how to create a booklet from the control panel of your Ricoh device.
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Ricoh Quick Guide: Envelope Printing

This guide shares how to print on a COM10 envelope from your Ricoh multifunction device.
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Ricoh Quick Guide: Customize Function Keys

This guide shares how to customize your function keys with various settings on your Ricoh multifunction device.
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Ricoh Quick Guide: Fax Forwarding

This guide shares how to forward incoming faxes from your Ricoh multifunction device.
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Ricoh Quick Guide: Creating a Program on the MFP

This step by step guide shares how to create a program from the control panel of your Ricoh device.
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HP Quick Guide: A3 User Training Guide

This user guide shares step by step instructions on how to load paper into trays, clear paper jams, replace toner cartridges, scan to email and network folders, copy ID cards and send a fax on your HP A3 device.
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Brochure: UBEO’s Free DCA Tool

Automate meter reporting and supply ordering by installing UBEO’s free Data Collection Agent today!
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