Business Analyst
Location: Baltimore, MD
Type: Full Time

CENTRIC BUSINESS SYSTEMS, the premier provider of business technology products and services, is seeking to hire a Business Analyst to join our team in Baltimore, MD.

CENTRIC BUSINESS SYSTEMS is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. CENTRIC BUSINESS SYSTEMS specializes in electronic document management software and integrations. 

The primary responsibilities of this position is as follows:
Department: Sales
Reports To: Vice President of Sales
FLSA Status: Full Time / Exempt

The primary responsibility of this position is to support sales by providing both pre and post sales analysis. Pre-sales support involves conducting business technology assessments (BTA’s) and workflow analysis at potential and existing customer sites. This is a team selling position that will have you working with all sales reps at your respective marketplace. Post-sales support involves helping the sales representatives with BTA findings, deliverables, proposal, and presentations.


  • Daily sales and office support
  • Meeting with decision makers/managers and employees of potential and existing customers
  • Compiling all data needed for analysis
  • Creating spreadsheets, drawings and cost analysis
  • Printing and binding presentations
  • Additional duties as assigned

Job Related Dimensions

  • Proficiency in all MS Office products
  • Proficiency in Visio
  • Adobe Suite


  • Bachelor’s Degree preferred or equivalent experience in a related field.
  • 2-4 years industry experience preferred.
  • Strong customer service skills.
  • Excellent communication skills – both written and verbal.
  • Ability to multi-task in a fast paced environment.
  • Must be a self motivated individual with a high level of professionalism.
  • Must have an acceptable driving record and reliable form of transportation.

Physical Demands & Work Environment

  • Ability to sit at desk or stand/walk at customer sites for prolonged periods at times.
  • Ability to talk on the phone and work with various computer tools and applications.
  • Ability to type and compose written communication in various forms.
  • Ability to operate a motor vehicle for travel to client sites.
  • Ability to lift 20+lbs on occasion.

CENTRIC BUSINESS SYSTEMS offers a competitive compensation package. CENTRIC BUSINESS SYSTEMS also offers an excellent benefits package which is a significant part of our employee’s total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

  • Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
  • Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
  • Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
  • Flexible Spending and Health Savings Account Options – Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
  • Voluntary coverages at low group rates including Aflac Insurance – In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
  • Pet Insurance, breathe easy knowing Nationwide has your pets covered
  • Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
  • A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
  • Generous vacation, holiday, and sick leave programs – as we believe that taking advantage of time away from work is essential for a well-balanced life

CENTRIC BUSINESS SYSTEMS is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.

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