The Parts Associate will assist with running the Part Operations. Primary duties will include stocking, shipping and receiving of parts.

Essential Functions:

• Create purchase orders in E-Automate and receive parts
• Process parts shipping using UPS Worldship
• Stocking and labeling parts
• Process technician daily parts restock and transfer requests
• Assist with cycle counts of parts and supplies and quarterly tech inventories
• Conduct warranty research and file warranty claims
• Assist with car stock supply management including adding and removing items as required
• Help maintain a clean and professional physical appearance of the parts area
• Assist with replenishment and storage of service cleaning materials, tools and solvents
• Notify manager on low inventory parts or shop materials that need immediate attention
• Follow up on back-ordered parts with vendors and escalate orders when necessary
• Work with Service Managers and Supervisors to obtain approval for high dollar parts

Additional Responsibilities:

• Primary back-up and coverage responsibility for Parts Manager
• Serve as backup to parts delivery driver
• Assist with overnight purchasing
• Other duties as assigned by management

Required Qualifications (Education, Experience and Certifications):

• Prior experience in logistics and supply chain support is preferred
• High school diploma or equivalent
• High attention to detail
• Excellent customer service skills
• Working knowledge of Microsoft Office Products including Excel and Word
• Must have outstanding oral and written communication skills
• Ability to multi-task and work in a fast- paced environment
• Professional and courteous demeanor
• Must have valid driver license and safe driving record
• Must have valid MD driver’s license
• Must be able to lift up to 50 lbs.