PRIMARY PURPOSE OF THE JOB: The Operations Manager is responsible for managing and motivating all staff involved in the purchasing of equipment, software & supplies, inventory control and purchasing reports as well as the fulfillment and distribution of all supply orders. This is a hands-on, fast paced, environment and the core responsibility is to ensure the smooth operation of all aspects of your responsibility. Managing multiple tasks and prioritizing objectives in day-to-day operations is an essential component of the job and this individual plays a key role in developing and maintaining adequate policy and procedure to ensure total customer satisfaction and the timely and accurate fulfillment of all equipment and supply orders.
ESSENTIAL DUTIES:
- Supervise personnel involved in the purchasing of equipment, software & supplies.
- Supervise the fulfillment and distribution of all supply orders.
- Prepare & distribute all inventory and purchasing reports
- Recruit and train all direct reports
- Trouble shoot all problems that arise during the process
- Provide timely and accurate feedback to all inquiries, both internal and external, regarding the status of orders and inventories
- Work with the warehouse to determine the status, classify and label all equipment returns to Centric within 1 or 2 days of arrival at Centric
- Maintain an updated excel spreadsheet of all loose inventory
- Ensure the maintenance & accuracy of vendor pricing tables
- Ensure that all buying is done at the most optimal price utilizing the correct vendor program
- Ensure that adequate inventory levels are maintained based on corporate objectives
- Ensure the safeguard and accuracy of the inventory
- Ensure that inventory is properly maintained in E Automate and that missing inventory and serial count errors are resolved
- Achieve the ultimate goal of the organization of Total Customer Satisfaction in a cost effective manner
OTHER DUTIES:
- Other duties as assigned by the Senior Management Team
Position Requirements:
- Bachelor’s Degree
- Minimum of 7 years of purchasing, inventory control and management experience
- Ability to recruit, hire, manage, train, motivate team members
- Exceptional administrative, people management and leadership skills
- Well-developed problem solving and customer service skills as well as proven project management abilities
- Excellent listening, interpersonal, written, and oral communication skills.
- Logical and efficient, with keen attention to detail.
- Highly self-motivated and directed.
- Ability to effectively work and adapt in a fast paced, deadline driven environment with a high sense of urgency
- Customer service orientation.
- Ability to work in a team-oriented, collaborative environment.
- Ability to work through others.