Manage Print Service Technician
Location: York, PA
Type: Full Time

Job Summary:  The MPS Technician is an entry-level position designed to prepare the employee for a career in servicing and repairing office equipment at customer locations. This role will support customers with Manage Print Service (MPS). This role entails extensive classroom and on-the-job training in support of Centric’s MPS contracts.

Essential Functions:

  1. Tag MPS Printers with ID Numbers and Centric Logo as required
  2. Print Configuration pages for use in obtaining data for meter collection
  3. Assist with obtaining manual meters
  4. Deliver Supplies and Parts for MPS Customers as required
  5. Assist with implementing our recycle program for MPS
  6. Test and resolve units not reporting on FM Audit
  7. Load print drivers as required
  8. Install and service printers as needed
  9. Inspect supply storage at customer site. Ensure that overstock supplies are returned to Centric

Additional Responsibilities:

  1. Visits customer location and completes our Centric equipment and network site survey with help-desk support
  2. Inspect all physical space and electrical requirements and works with the customer to ensure they are in compliance before the equipment is delivered
  3. Works with the Warehouse Manager and delivery team to develop an installation plan and delivery manifest to include key details about the installation.

Required Education and Experience:

  1. High school diploma
  2. Associates degree in electronics, IT, or equivalent industry related experience desired.

Required Qualifications: (Knowledge, Skills, Abilities)

  1. Attention to detail
  2. Strong communication skills
  3. Ability to multi-task
  4. Professional demeanor
  5. Strong electromechanical ability
  6. General knowledge of computer systems and related software applications
  7. Requires a valid state driver’s license and minimum level of auto insurance coverage per Centric’s policy for positions entailing extensive use of personal car while on company business.

Submit your application