Job Summary: 

Administer and maintain billing and contract procedures for Assigned Accounts, MPS Customers, National Accounts, and 3rd Party Servicing Dealers to ensure accurate and timely billing

Essential Functions:

• Set up new agreements in E-Automate for assigned Customers.
• Review new maintenance agreements for proper signature, contract exceptions and pricing accuracy
• Setup new agreements and remove any completed or cancelled agreements in E-Automate along with ensuring all outstanding Accounts Receivables are addressed
• Report all meters as related to National Account & 3rd party customers
• Analyze and correct potential Contract errors received by AR
• Process Customer Inquiries and contract corrections
• Verify accuracy of billing data and revise any errors
• Prepare and Process Volume change requests from both Sales and Customers
• Advise customers and sales representatives on questions, concerns, or changes to contracts
• Analyze billing to resolve leasing, meter and billings for accuracy
• Monitor flow of Contracts through “Workflow”

Required Qualifications: (Knowledge, Skills, Abilities)

• Clerical knowledge of administrative and clerical procedures such as Microsoft Office, managing files and records, designing forms, and other office procedures
• Customer and personal service; includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Attention to Detail.
• Strong oral and written communication skills
• Time management skills; ability to organize and prioritize
• Professional and courteous demeanor
• Ability to work in a fast pace environment

Required Education and Experience:

• High school diploma required; Associate’s in Finance/Accounting preferred
• 2-3 years of billing and/or accounting work experience