Contract Billing Specialist
Location: Owings Mills, MD
Type: Full Time

Job Summary: 

Administer and maintain billing and contract procedures for Assigned Accounts, MPS Customers, National Accounts, and 3rd Party Servicing Dealers to ensure accurate and timely billing

Essential Functions:

  • Set up new agreements in E-Automate for assigned Customers.
  • Review new maintenance agreements for proper signature, contract exceptions and pricing accuracy
  • Setup new agreements and remove any completed or cancelled agreements in E-Automate along with ensuring all outstanding Accounts Receivables are addressed
  • Report all meters as related to National Account & 3rd party customers
  • Analyze and correct potential Contract errors received by AR
  • Process Customer Inquiries and contract corrections
  • Verify accuracy of billing data and revise any errors
  • Prepare and Process Volume change requests from both Sales and Customers
  • Advise customers and sales representatives on questions, concerns, or changes to contracts
  • Analyze billing to resolve leasing, meter and billings for accuracy
  • Monitor flow of Contracts through “Workflow”

Required Qualifications: (Knowledge, Skills, Abilities)

  • Clerical knowledge of administrative and clerical procedures such as Microsoft Office, managing files and records, designing forms, and other office procedures
  • Customer and personal service; includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Attention to Detail.
  • Strong oral and written communication skills
  • Time management skills; ability to organize and prioritize
  • Professional and courteous demeanor
  • Ability to work in a fast pace environment

Required Education and Experience:

  • High school diploma required; Associate’s in Finance/Accounting preferred
  • 2-3 years of billing and/or accounting work experience

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